Planning an outdoor event, construction project, or festival comes with a long list of responsibilities. One important task is making sure your guests or crew have clean, convenient access to restrooms. That’s where portable toilet rentals come in. But not all rental services are created equal—and choosing the wrong one can lead to unexpected costs, unhappy guests, and last-minute stress.
If you’ve never rented portable toilets before, it’s easy to overlook important details. You might assume all rental companies offer the same thing, but in reality, there are big differences in pricing, cleanliness, services, and delivery times. To help you avoid common pitfalls, here are some questions you should ask before signing a contract with any portable toilet provider.
What Types of Portable Toilets Do You Offer?
Not all portable toilets are the same. Some are basic single units, while others offer extra features like handwashing stations, flushing systems, or even lighting. You should ask the rental company to explain their options and suggest the right fit based on your needs.
For example, a backyard party may require only a few basic units, while a multi-day festival might need upgraded models with added comfort. The more you understand what’s available, the better choice you’ll make for your specific event or job site.
How Many Portable Toilets Will I Need?
Many first-time renters guess how many units they’ll need, but this often leads to overcrowded and unsanitary conditions. The number of portable toilets you’ll need depends on factors like the number of guests, event duration, and whether food and drinks will be served.
A good rental company should be able to help you calculate the right amount. Tell them the size of your crowd and the length of the event so they can give you an accurate recommendation. This helps avoid both overspending and underplanning, which can lead to long lines and complaints.
How Often Are the Units Cleaned and Serviced?
Cleanliness is one of the biggest concerns when it comes to portable toilets. Ask how often the company services their units, especially if you’re renting for multiple days. Regular maintenance keeps the toilets in good shape and ensures a better experience for everyone using them.
You should also find out what’s included in their service visits. Do they just empty the tanks, or do they also restock toilet paper and clean the surfaces? Make sure you know what to expect so you can plan accordingly and avoid unpleasant surprises.
What Are the Delivery and Pickup Details?
Portable toilet rentals include more than just the units themselves. Timing is everything, especially for events that follow a strict schedule. Be sure to ask when the company will deliver the units and whether they handle setup. Also ask when they’ll come back to pick them up.
Confirming the details in advance will help everything run more smoothly. You don’t want to be left setting up restrooms last minute or stuck with them long after the event ends.
Are There Any Extra Fees I Should Know About?
Many companies advertise low rental prices but fail to mention hidden costs. Ask if there are extra fees for delivery, cleaning, or emergency servicing. You should also check if there are charges for damage or if the unit gets tipped over.
Understanding the full cost upfront helps you stay on budget and avoid unexpected expenses after the event is over. Don’t be afraid to ask for a detailed quote that breaks down all the charges.